How DANA And QRIS Data Is Used
We collect account details you provide, including your phone number and verification responses, so we can connect your account with the correct access record. When you choose DANA, OVO, GoPay, QRIS, bank transfer or a virtual account, we receive payment status and reference details needed to
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match the transaction; we do not describe a wallet balance as permission to use data for unrelated purposes. Device details such as browser type, operating system and session time help us detect unusual sign-ins and keep the account path working. We retain records for the period
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needed to provide account support, resolve payment questions, meet applicable legal duties where local law permits, and handle disputes. If access or eligibility changes because of local requirements, we use the account details needed to apply that decision. You can contact us through the support route
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below to ask what data is held, request a correction, or ask about deletion where available.
Service availability depends on jurisdiction. Users are responsible for checking local law before access.